Live fish are typically packed in insulated, oxygenated bags inside a box, sized to the trip length — the industry-standard approach for live aquatic shipping. [Confirm or replace with your store’s specific process.]

[Add your store’s dead-on-arrival and returns policy here.]

[Let customers know if local pickup is available and how.]

Most fish benefit from being acclimated slowly to your tank’s water temperature and chemistry before release. [Add species-specific care notes as needed.]